Philips recalls IntelliVue X3 Patient Monitors with serial numbers DE61102743 to DE61101500 (shipped June 2017) due to inaccurate blood pressure readings and touchscreen issues.
The NBP measurement of Intellivue X3 Patient Monitor shows intermittently only mean values instead of the diastolic and systolic blood pressure values. This is caused by a falsely detected NBP cuff, which is leading to wrong internal NBP setting. Furthermore, occasionally the Monitor shows the Check Touch Input message and the monitor is inoperable with the touch interface.
Philips is recalling IntelliVue X3 Patient Monitors from June 2017 that show only mean blood pressure instead of systolic and diastolic values. This can lead to incorrect vital sign readings, potentially affecting patient care decisions.
The monitor's blood pressure measurement system sometimes incorrectly displays only mean values instead of systolic and diastolic blood pressure. This happens because the device falsely detects the blood pressure cuff, leading to wrong internal settings. Additionally, the monitor may occasionally show a 'Check Touch Input' message and become unresponsive to touch controls.
Healthcare providers using the IntelliVue X3 Patient Monitor with serial numbers DE61102743 to DE61101500 (shipped June 2017) are most at risk. Patients receiving care from these devices may experience inaccurate blood pressure readings.
Check your IntelliVue X3 Patient Monitor's serial number. The affected units have serial numbers starting with DE61102743 and ending with DE61101500, and were shipped from June 2017.
Look for the serial number on your IntelliVue X3 Patient Monitor. Affected units have serial numbers starting with DE61102743 and ending with DE61101500.
If your monitor is affected, contact Philips customer support for instructions on how to proceed with the recall.
Philips recalls IntelliVue X3 Patient Monitors with serial numbers DE61102743 to DE61101500 (shipped June 2017) because they show only mean blood pressure values instead of systolic and diastolic values, which can lead to incorrect patient monitoring.
Check your monitor's serial number. If it starts with DE61102743 and ends with DE61101500, contact Philips customer support for instructions on how to proceed with the recall.
No, but you should check your monitor's serial number and contact Philips support if it's affected. The recall requires monitoring the device's behavior, not immediate discontinuation.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1315-2018 — Philips Philips Hello, I own a Philips that is covered by recall Z-1315-2018 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
