Philips recalls SureSigns VS3 NBP monitors that may not display pulse rates above 240 bpm, risking undetected high heart rates in patients.
System software inhibits the monitor and as a result does not measure, display and alarm for pulse rates above 240 beats per minute.
Philips is recalling SureSigns VS3 NBP monitors that can't properly measure pulse rates above 240 beats per minute. This could lead to undetected high heart rates in patients, potentially causing serious health risks.
The monitor's software prevents it from displaying or alarming for pulse rates above 240 beats per minute. This means high heart rates in patients could go undetected, potentially leading to serious health issues.
Patients using the SureSigns VS3 NBP monitor for medical monitoring are affected. Those with heart rates frequently exceeding 240 beats per minute are at higher risk.
Check for the product number 863074 on the monitor. Serial numbers start with (01)00884838028890(21) or (01)00884838087075(21) followed by additional digits.
Test if the monitor displays pulse rates above 240 beats per minute. If it does not, stop using it immediately.
The system software inhibits the monitor from measuring and displaying pulse rates above 240 beats per minute, which could lead to undetected high heart rates in patients.
The recall record does not specify a remedy, so contact Philips directly for guidance on next steps.
Check for the product number 863074 and serial numbers starting with (01)00884838028890(21) or (01)00884838087075(21) followed by additional digits.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1322-2019 — Philips Philips Hello, I own a Philips that is covered by recall Z-1322-2019 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.