Dynavox recalls T10 speech devices with batteries that may swell or separate after months of inactivity. Owners should check serial numbers for affected units.
The battery is integral to the device. If the device sits unused and is not charged for a lengthy period of time (a few months) the battery will go into a deep discharge state and the battery will expire. The battery may out-gas which may be described as swelled or puffed, as gas is trapped inside the pack surrounding the cells. This battery may cause the device case to separate a small amount.
Dynavox is recalling T10 speech generating devices that include batteries. If unused for months, the battery may swell or cause the device case to separate. This could lead to injury if the device is handled improperly.
The battery can enter a deep discharge state after months of inactivity. This may cause the battery to out-gas, swelling or puffing, which could lead to the device case separating. While this is unlikely to cause serious injury, it poses a minor risk if the device is handled without caution.
Users of Dynavox T10 speech devices who have not charged the battery for several months. People who rely on these devices for communication are most at risk.
Check the device's serial number for the date code (year and month of manufacture). Affected units have part numbers T10: 750394 and date codes from the device's unique serial number.
Look for the date code in the serial number, which shows the year and month the device was manufactured.
The battery may swell or cause the device case to separate after months of inactivity if not charged regularly.
Check the serial number for the date code (year and month of manufacture). Affected units have part number T10: 750394.
The recall does not specify a remedy, so contact Dynavox for guidance on handling the device.
We’ve drafted a message you can send Dynavox to request your refund or repair — edit it as you like.
Subject: Recall Z-1304-2018 — Dynavox Dynavox Hello, I own a Dynavox that is covered by recall Z-1304-2018 from Dynavox. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
