Siemens recalls Syngo.via medical imaging software due to potential outdated report data. Affected users may send incorrect findings to physicians. No remedy specified in recall notice.
A software functionality in the report sections Findings Information and Summary of Measured Findings is not performing properly. The system will use the original values instead of displaying and saving corrected/modified values. Outdated information could be sent to the referring physician when creating the formal report in the reporting system.
Siemens is recalling its Syngo.via medical imaging software because it sometimes displays outdated information in reports. This could lead to incorrect medical findings being sent to doctors. The recall does not include a fix or return option.
The software fails to display corrected values in report sections, so it shows original data instead. This means reports might contain outdated information when sent to referring physicians. The risk is limited to inaccurate medical data transmission.
Healthcare providers using Siemens Syngo.via software for medical imaging reports. Doctors and clinics that generate reports with this system are most at risk of sending outdated information.
Check if you have the Syngo.via software with model number 10496180. This software is used for medical imaging reports in healthcare settings.
Verify if your Syngo.via software has model number 10496180.
The recall notice does not specify any remedy or fix.
Check for model number 10496180 on the Syngo.via software.
The recall states outdated information might be sent to doctors, but no serious injury risk is mentioned.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1303-2018 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1303-2018 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.