Philips recalls specific Ingenuity CT scanners (models 728325/728326) due to potential couch movement during patient loading/unloading if Emergency Stop is closed, which could cause injury.
Closing the Emergency Stop may disable the horizontal motor, allowing the couch top to move during patient load or unload activities.
Philips is recalling certain Ingenuity CT scanners that may move unexpectedly during patient handling if the Emergency Stop button is closed. This poses a risk of injury to patients or staff during medical procedures.
Closing the Emergency Stop button can disable the horizontal motor, causing the patient table to move unexpectedly while handling patients. This could lead to falls or injuries if the table shifts during critical procedures.
Healthcare facilities using the recalled Ingenuity CT scanners (models 728325/728326) are most at risk, particularly during patient loading and unloading procedures.
Check for model numbers 728325 or 728326 on the scanner's label. The serial numbers listed in the recall include a range from 30003 to 336286.
Ensure the Emergency Stop button does not disable the horizontal motor during patient handling activities.
Confirm the scanner model is 728325 or 728326 to determine if it is affected by this recall.
The recall is due to a risk that closing the Emergency Stop button may disable the horizontal motor, causing the patient table to move unexpectedly during patient loading or unloading.
The affected models are 728325 and 728326. The serial numbers listed in the recall range from 30003 to 336286.
No, but you should check the Emergency Stop function and verify the model numbers to ensure safety during patient handling.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-1405-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-1405-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.