Philips recalls Brilliance iCT SP CT scanners (model 728311) due to emergency stop button malfunction potentially causing couch movement during patient transfers. Affected units have specific serial numbers.
Closing the Emergency Stop may disable the horizontal motor, allowing the couch top to move during patient load or unload activities.
Philips is recalling its Brilliance iCT SP CT scanners (model 728311) because closing the emergency stop button can disable the horizontal motor, causing the patient table to move during loading or unloading. This could lead to injury if a patient is in the table when it moves.
Closing the emergency stop button can disable the horizontal motor that moves the patient table. If the table moves while a patient is being loaded or unloaded, it could cause injury. This hazard occurs during normal patient transfer procedures.
Healthcare facilities using the Brilliance iCT SP CT scanners with specific serial numbers are affected. Patients and staff at these facilities are at risk during table movements.
Check for the model number 728311 on the scanner. Affected units have serial numbers starting with 200205, 200203, 200210, 200213, 200208, 200204, 200212, 200201, 200206, 200207, 200209, 200215, 83001, 200200, 200202, 200043, 200211, or 200214.
Ensure the emergency stop button is not closed during patient table movements to prevent accidental movement.
The model number is 728311.
Serial numbers starting with 200205, 200203, 200210, 200213, 200208, 200204, 200212, 200201, 200206, 200207, 200209, 200215, 83001, 200200, 200202, 200043, 200211, or 200214.
Check the model number on your scanner and compare it to 728311. If it matches, check the serial number against the list of affected numbers provided in the recall.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-1409-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-1409-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.