Philips recalls certain Ingenuity Core 128 CT scanners (model 728323, 728324) due to risk of patient movement during scans if emergency stop is closed.
Closing the Emergency Stop may disable the horizontal motor, allowing the couch top to move during patient load or unload activities.
Philips is recalling specific models of their Ingenuity Core 128 CT scanners because closing the emergency stop button could allow the patient table to move while loading or unloading patients. This poses a risk of injury during medical procedures.
The emergency stop button on these CT scanners, when closed, may disable the horizontal motor that moves the patient table. This could cause the table to shift during patient loading or unloading, potentially causing injury.
Healthcare facilities using the recalled CT scanners (model numbers 728323 or 728324) are most at risk. Patients undergoing scans with these systems could be injured if the table moves unexpectedly.
Check for model numbers 728323 or 728324 on the scanner's label. These models were sold with serial numbers starting with 320309 through 336824.
Ensure the emergency stop button remains open during patient loading and unloading to prevent table movement.
Model numbers 728323 and 728324 of the Ingenuity Core 128 CT scanners.
Check the model number on the scanner's label. Affected units have model numbers 728323 or 728324 and serial numbers starting with 320309 through 336824.
Ensure the emergency stop button remains open during patient loading and unloading to prevent table movement. Do not close the emergency stop button during these activities.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-1407-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-1407-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
