Siemens Medical recalls Syngo.Plaza software to prevent potential patient misdiagnosis from incorrect study date formats and Legacy Presentation States issues. Affected units may require software updates.
Software upgrade to correct format of study dates and issues with Legacy Presentation States (annotations) in order to prevent potential patient misdiagnosis.
Siemens Medical is recalling Syngo.Plaza software to fix issues that could lead to patient misdiagnosis. This software is used in medical imaging systems to store and process medical images. The recall is for all units to prevent errors in patient care.
The software has issues with study date formats and Legacy Presentation States (annotations) that could cause incorrect patient diagnoses. This might happen if the software misinterprets medical image data, leading to wrong treatment decisions.
Healthcare providers using Siemens Syngo.Plaza software for medical imaging are affected. Patients could be at risk if misdiagnosis occurs due to software errors.
The recall applies to all Siemens Syngo.Plaza software units. There is no specific model number or date range mentioned in the recall notice.
Verify your Syngo.Plaza software version to determine if it needs an update.
The recall addresses potential patient misdiagnosis risks, but the software itself is not considered dangerous in normal use.
All Siemens Syngo.Plaza software units are affected, but there is no specific model number or date range mentioned in the recall notice.
No, the recall does not require stopping use; it involves updating the software to prevent misdiagnosis.
We’ve drafted a message you can send Siemens Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-1700-2018 — Siemens Medical Siemens Medical Hello, I own a Siemens Medical that is covered by recall Z-1700-2018 from Siemens Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
