Siemens recalls SOMATOM Go.Up CT scanners with serial numbers 108052-108145 due to potential software issues causing necessary patient rescans. Consumers should contact Siemens for details.
There is a potential for a software issue that may cause the need for necessary patient rescans.
Siemens is recalling certain SOMATOM Go.Up CT scanners that may require additional patient scans due to a software issue. This could lead to extra radiation exposure and increased scan time for patients.
The software issue could cause the scanner to require additional scans for patients, leading to extra radiation exposure and longer scan times. This is not a safety hazard but a potential inefficiency in the imaging process.
Patients using the recalled SOMATOM Go.Up CT scanners with serial numbers 108052 to 108145 are most at risk. Healthcare facilities that own these scanners may also be affected.
Check the serial number on your SOMATOM Go.Up scanner. The affected units have serial numbers from 108052 to 108145.
Identify the serial number on your SOMATOM Go.Up scanner to see if it is in the range 108052 to 108145.
The software issue may cause the scanner to require additional patient scans, leading to extra radiation exposure and longer scan times.
No, the recall does not require stopping use. The issue is a potential inefficiency that may require additional scans, not a safety hazard.
Contact Siemens Medical Solutions USA, Inc directly for details about your specific scanner.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1940-2018 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1940-2018 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.