Siemens recalls certain SOMATOM go.Now CT scanners due to potential software issues that may require additional patient scans. Serial numbers listed in the recall notice.
There is a potential for a software issue that may cause the need for necessary patient rescans.
Siemens is recalling specific models of their SOMATOM go.Now CT scanners because of a software issue that might require additional patient scans. This could lead to extra radiation exposure for patients and longer scan times.
The software issue could cause the scanner to require additional scans for patients, which might increase radiation exposure and scan time. This is a potential issue but not an immediate safety hazard.
Patients using the recalled SOMATOM go.Now CT scanners may need additional scans. Healthcare facilities that own or use these specific models are most at risk.
Check if your SOMATOM go.Now scanner has a serial number listed in the provided range (106041 to 106350).
Identify your scanner's serial number to see if it's in the list of affected numbers (106041 to 106350).
The recall is due to a potential software issue that may require additional patient scans, which could increase radiation exposure and scan time.
Check your scanner's serial number against the list provided in the recall notice to see if it's affected.
The recall notice does not mention any remedy or fix for the software issue.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-1939-2018 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-1939-2018 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
