ConvaTec recalls Esteem Synergy Stomahesive skin barrier wafers with a larger stoma hole than labeled, which may cause improper fit and discomfort for ostomy users.
It was discovered that the stoma hole of one lots of the Esteem synergy Stomahesive Skin Barrier wafers is larger that the 7/8 inch / 22mm specified on the box label.
ConvaTec is recalling certain Esteem Synergy Stomahesive skin barrier wafers because the stoma hole size may be larger than labeled. This could lead to improper fit and discomfort for people using ostomy systems.
The stoma hole in the skin barrier wafer may be larger than the 7/8 inch (22mm) specified on the label. This could cause the wafer to not fit properly, leading to discomfort or skin irritation for ostomy users.
People using ConvaTec Esteem Synergy Stomahesive ostomy systems with the specific product lot number 7F00987 are affected. Those with sensitive skin or existing stoma issues may be at higher risk.
Check for the lot number 7F00987 on the product packaging. The product is the Convatec Esteem Synergy Stomahesive with Flexible Collar 22mm Precut Skin Barrier.
Look for the lot number 7F00987 on the product packaging to confirm if it's affected.
The stoma hole size may be larger than the 7/8 inch (22mm) specified on the label, which could cause improper fit and discomfort.
Check for the lot number 7F00987 on the product packaging. The product is the Convatec Esteem Synergy Stomahesive with Flexible Collar 22mm Precut Skin Barrier.
The recall record does not specify a remedy, so contact ConvaTec directly for guidance.
We’ve drafted a message you can send ConvaTec to request your refund or repair — edit it as you like.
Subject: Recall Z-1890-2018 — ConvaTec ConvaTec Hello, I own a ConvaTec that is covered by recall Z-1890-2018 from ConvaTec. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.