Siemens recalls Artis Q.zen biplane models with material no. 10848355 for potential display issues during medical imaging procedures that could disrupt treatment.
After the Large Display returns from power save mode, it may not show an image, and stay black without showing an error message although X-ray is still possible. The problem does not occur during an ongoing procedure. If the problem occurs, the system cannot be operated normally. It may be necessary to cancel or restart the treatment or transfer the patient to an alternate or another system.
Siemens is recalling Artis Q.zen biplane medical imaging systems with material number 10848355 because the large display may go black without showing an error message after power save mode, potentially disrupting procedures. This could require canceling treatments or transferring patients to another system.
After the display enters power save mode, it may become black without displaying an error message when the system is activated. This can prevent the system from operating normally during procedures, requiring treatment cancellation or patient transfer to another system.
Medical facilities using Siemens Artis Q.zen biplane systems with material number 10848355 for angiography and fluoroscopy procedures are most at risk. Patients undergoing these procedures may experience delays or interruptions.
Check for the material number 10848355 on the Artis Q.zen biplane system. The product is used for angiography and whole body radiographic/fluoroscopic procedures.
Ensure the display shows images after power save mode; if it goes black without an error message, the system may be affected.
No, the problem only occurs after the display returns from power save mode, not during active procedures.
The system may need to be canceled or restarted; contact Siemens for further instructions.
The recall record does not specify a remedy or fix.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2305-2018 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2305-2018 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
