Siemens recalls Artis Q biplane models with material no. 10848282 for potential display issues after power save mode, which may require treatment cancellation or system restart.
After the Large Display returns from power save mode, it may not show an image, and stay black without showing an error message although X-ray is still possible. The problem does not occur during an ongoing procedure. If the problem occurs, the system cannot be operated normally. It may be necessary to cancel or restart the treatment or transfer the patient to an alternate or another system.
Siemens is recalling Artis Q biplane medical imaging systems with material number 10848282. The display may go black without error messages after returning from power save mode, causing the system to become unoperable during procedures. This could require canceling treatments or transferring patients to another system.
After the display returns from power save mode, it may show no image and stay black without an error message. This prevents normal operation of the system during procedures, potentially requiring treatment cancellation or patient transfer to another system.
Medical facilities using Siemens Artis Q biplane systems with material number 10848282 are most at risk. Patients undergoing angiography or whole body radiographic procedures may be affected if the system malfunctions during treatment.
Check for the material number 10848282 on the Artis Q biplane system. The product was sold between 2010 and 2019 in the United States.
Ensure the display shows images after returning from power save mode without blacking out.
No, the problem does not occur during an ongoing procedure.
The system may need to be restarted or treatment canceled; contact Siemens for specific guidance.
The recall record does not mention a specific fix or remedy.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2303-2018 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2303-2018 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
