Use caution Medical device recall · FDA · Published May 15, 2018

XLTEK EMU40EX EEG Headbox Recall: Possible overheating and melting

XLTEK recalls EMU40EX EEG Headboxes with part numbers 10406 or 002933 due to potential overheating and melting of the plastic case. Affected users should contact XLTEK for details.

Plain-English summary generated from official FDA data by GovInfoNow · Published by Carlos Caban · How we make summaries

🇺🇸 FDA recall #Z-2570-2018Medical device XLTEK ›

Use caution until it’s fixed

Possible degradation of an internal electronic component over time which may cause the XLTEK EMU 40EX Breakout box to fail. It may feel hot and plastic case may start melting.

Take action

Contact the company

Recalling firmNatus Neurology DBA Excel Tech., Ltd. (XLTEK)2568 Bristol Cir · Oakville, Canada

✎ GovInfoNow plain-language explainer

XLTEK is recalling EEG headboxes that may overheat and melt over time. This could damage the device or cause injury if the plastic case melts and the user touches it. Read more at govinfonow.com/recall/71068-xltek-emu40ex-eeg-headbox-recall-possible-overheating-and-melting.

Source Summary by GovInfoNow · govinfonow.com/recall/71068-xltek-emu40ex-eeg-headbox-recall-possible-overheating-and-melting · Updated August 21, 2026 · FDA enforcement record: FDA #Z-2570-2018

Cite this page

“XLTEK EMU40EX EEG Headbox Recall: Possible overheating and melting.” GovInfoNow, updated August 21, 2026. https://govinfonow.com/recall/71068-xltek-emu40ex-eeg-headbox-recall-possible-overheating-and-melting. Based on FDA recall #Z-2570-2018 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2570-2018%22&limit=1).

The FDA announced on May 15, 2018, that Natus Neurology DBA Excel Tech., Ltd. (XLTEK) is recalling the XLTEK EMU40EX EEG Headbox due to a possible internal electronic component degradation. The hazard includes the device feeling hot and the plastic case potentially melting.

How to tell if you have it

Brand: XLTEK
Product: XLTEK EMU40EX EEG Headbox
Part Numbers: 10406, 002933

The hazard

The recall cites possible degradation of an internal electronic component over time which may cause the XLTEK EMU 40EX Breakout box to fail. The device may feel hot and the plastic case may start melting.

Context

GovInfoNow's records show Natus Neurology DBA Excel Tech., Ltd. (XLTEK) has 5 other recalls on record since 2018-05-18. Other recent recalls of similar products include Gentherm Medical Innercool Coolblue Console Overheating Recall (2026-07-13), Philips Allura Xper FD10F Medical System Recall: Risk of Electrical Short-Circuits (2025-12-15), and FUJIFILM FDR Visionary Suite CH-200 X-ray Device Recall: Risk of Overheating and Smoke (2026-01-09).

How to tell if you have this one

Check for part numbers 10406 or 002933 on the XLTEK EMU40EX EEG Headbox. The device may feel hot or show signs of melting plastic.

Brand
XLTEK
Category
Medical device

Based on the official FDA remedy

What to do — step by step

Check Device Condition
Look for signs of overheating or melted plastic on the headbox.
Contact XLTEK
Reach out to XLTEK for specific instructions on how to handle the recalled item.

Where it went and when

Where it was distributed

Distributed in 34 states, and outside the U.S.

FDA distribution: “USA Distribution: AL, CA, CO, CT, FL, GA, IA, ID, IL, IN, KY, LA, MA, MD, ME, MI MN, MO, NC, NE, NJ, NV, NY, OH, OR, PA, ,RI, SC, TN, TX, UT, VA, WA, WI. World wide Distribution: Canada, China, Cyprus, Germany, Hong Kong, Italy, Mexico,…” States read from FDA’s own wording; “not listed” means the notice does not name it.

States: Alabama, California, Colorado, Connecticut, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Wisconsin.

Recall timeline

FDA terminated this recall 6 years after the firm started it.

May 15, 2018Firm started the recall
Jul 28, 2018FDA classified it Class II
Aug 8, 2018Published in FDA’s Enforcement Report
May 6, 2024FDA terminated the recall

Dates from the agency record only; steps without a date are left out.

✎ GovInfoNow

Questions people ask

From the GovInfoNow team · based on the FDA notice · How we make summaries

Is this product safe to use?

The product may overheat and melt over time, so it is not safe to use indefinitely without checking for signs of degradation.

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Link to this recall

<a href="https://govinfonow.com/recall/71068-xltek-emu40ex-eeg-headbox-recall-possible-overheating-and-melting">XLTEK EMU40EX EEG Headbox Recall: Possible overheating and melting (GovInfoNow)</a>

Where this comes from

The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.

Official source: FDA Recall #Z-2570-2018 (May 15, 2018) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2570-2018 to see it in context.
Plain-language summary written by qwen3:4b on August 21, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.