Natus Neuro ErgoJust Carts: Video Pole Failure Risk
Natus Neuro recalls ErgoJust mobile carts (shipped by 03/12/2018) due to possible video pole failure. Affected units include ICU Cart Export models with specific part numbers.
Lower-risk recall
Natus Neuro has discovered a possible manufacturing defect in the ErgoJust mobile cart that may cause the cart s video pole to fail.
Contact the company
What happened, in plain English
Natus Neuro is recalling ErgoJust mobile carts that were shipped by March 12, 2018, because of a possible manufacturing defect that could cause the video pole to fail. This defect may affect medical documentation carts used in healthcare settings. Read more at govinfonow.com/recall/71033-natus-neuro-ergojust-carts-video-pole-failure-risk.
Source Summary by GovInfoNow · govinfonow.com/recall/71033-natus-neuro-ergojust-carts-video-pole-failure-risk · Updated August 18, 2026 · FDA enforcement record: FDA #Z-2737-2018
Cite this page
“Natus Neuro ErgoJust Carts: Video Pole Failure Risk.” GovInfoNow, updated August 18, 2026. https://govinfonow.com/recall/71033-natus-neuro-ergojust-carts-video-pole-failure-risk. Based on FDA recall #Z-2737-2018 (https://api.fda.gov/device/enforcement.json?search=recall_number:%22Z-2737-2018%22&limit=1).
Why it’s dangerous
The video pole in the cart may fail due to a manufacturing defect, potentially disrupting medical documentation. This could lead to incomplete patient records if the cart is used for mobile medical record documentation.
Who’s affected
Healthcare facilities using ErgoJust mobile carts labeled as ICU Cart Export for PTZ Video Ext or IP PTZ HD ErgoJust Video. Staff handling these carts are most at risk if the video pole fails during use.
How to tell if you have this one
Check for cart labels indicating 'ICU Cart Export For PTZ Video Ext', 'IP PTZ HD ErgoJust Video Extension', or part numbers IP-EC-DT-CART, IP-EC-DT-CART-EXP, or 021240. All units shipped by March 12, 2018, are affected.
- Brand
Natus Neuro- Category
Medical device
What to do — step by step
Check Cart Labels
Look for specific labels or part numbers listed in the recall notice to confirm if your cart is affected.
Where it went and when
Where it was distributed
Distributed in 46 states and D.C., and outside the U.S.
FDA distribution: “United States Distribution: AK, AL, AR, AZ, CA, CO, CT, DC, DE, FL, GA, IA, ID, IL, IN, KS, KY, LA, MA, MD, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI, WV. Worldwide Distribution:…” States read from FDA’s own wording; “not listed” means the notice does not name it.
States: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of Columbia, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin.
Recall timeline
FDA terminated this recall 2.2 years after the firm started it.
- Firm started the recall
- FDA classified it Class II
- Published in FDA’s Enforcement Report
- FDA terminated the recall
Dates from the agency record only; steps without a date are left out.
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Where this comes from
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
- Official source: FDA Recall #Z-2737-2018 (May 18, 2018) — FDA publishes no per-recall page; this is the official machine-readable enforcement record. Search FDA recalls for Z-2737-2018 to see it in context.
- Plain-language summary written by qwen3:4b on August 18, 2026, from the official record above. Not reviewed by a person — if it conflicts with the FDA notice, the notice is correct. Report an error on this page.
- GovInfoNow is an independent service and is not a government agency. We republish official FDA recall data; we don’t issue, amend or administer recalls.