Natus Neuro recalls ErgoJust mobile carts (shipped by 03/12/2018) due to possible video pole failure. Affected units include ICU Cart Export models with specific part numbers.
Natus Neuro has discovered a possible manufacturing defect in the ErgoJust mobile cart that may cause the cart s video pole to fail.
Natus Neuro is recalling ErgoJust mobile carts that were shipped by March 12, 2018, because of a possible manufacturing defect that could cause the video pole to fail. This defect may affect medical documentation carts used in healthcare settings.
The video pole in the cart may fail due to a manufacturing defect, potentially disrupting medical documentation. This could lead to incomplete patient records if the cart is used for mobile medical record documentation.
Healthcare facilities using ErgoJust mobile carts labeled as ICU Cart Export for PTZ Video Ext or IP PTZ HD ErgoJust Video. Staff handling these carts are most at risk if the video pole fails during use.
Check for cart labels indicating 'ICU Cart Export For PTZ Video Ext', 'IP PTZ HD ErgoJust Video Extension', or part numbers IP-EC-DT-CART, IP-EC-DT-CART-EXP, or 021240. All units shipped by March 12, 2018, are affected.
Look for specific labels or part numbers listed in the recall notice to confirm if your cart is affected.
Natus Neuro discovered a possible manufacturing defect that could cause the video pole to fail, potentially disrupting medical documentation.
ErgoJust mobile carts labeled as ICU Cart Export for PTZ Video Ext, IP PTZ HD ErgoJust Video Extension, or EuroJust ICU Cart Export for PTZ Video Ext, with part numbers IP-EC-DT-CART, IP-EC-DT-CART-EXP, or 021240.
All affected units were shipped by March 12, 2018.
We’ve drafted a message you can send Natus Neuro to request your refund or repair — edit it as you like.
Subject: Recall Z-2737-2018 — Natus Neuro Natus Neuro Hello, I own a Natus Neuro that is covered by recall Z-2737-2018 from Natus Neuro. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
