Beckman Coulter recalls Sorting-Drive 4.2 software for barcode printing errors when labeling tubes with consecutive zeros. Affected units may have incorrect barcode IDs, but no other functions are impacted.
Sorting-Drive software version 4.2 (released in October 2015) introduced a new option which included the Sorting-Drive Client that is used for manual printing of barcodes. When printing consecutively numbered tube labels using this optional Barcode Counter function, the system incorrectly converts numbers with consecutive multiple zeroes in the middle, potentially leading to wrong barcode IDs. The firm reports this does not affect automated label creation or reprinting of individual labels and that no other system functions are affected.
Beckman Coulter is recalling a specific software version (4.2) for their Sorting-Drive system that can create incorrect barcode IDs when printing tube labels with consecutive zeros. This issue only affects manual barcode printing and not automated label creation or other system functions.
The software version 4.2 includes a Barcode Counter function that incorrectly converts numbers with consecutive zeros in the middle. This leads to wrong barcode IDs when printing consecutively numbered tube labels. The issue does not affect automated label creation or reprinting individual labels.
Users of Beckman Coulter's Automate 2500 Family products with the Sorting-Drive 4.2 software may be affected. Laboratory technicians handling sample tube labeling are most at risk.
Check if you have the Sorting-Drive 4.2 software (released October 2015) for Beckman Coulter's Automate 2500 Family products. The software package includes the Sorting-Drive Client application with manual barcode printing options.
Install the corrected software version 4.2.1 or later to fix the barcode printing issue.
No, the issue only affects manual barcode printing of consecutively numbered tube labels.
The official notice states no injuries have been reported and this is a software error, not a physical hazard.
Look for the Sorting-Drive 4.2 software (released October 2015) with the part number B73488 for Beckman Coulter's Automate 2500 Family products.
We’ve drafted a message you can send Beckman Coulter to request your refund or repair — edit it as you like.
Subject: Recall Z-0354-2019 — Beckman Coulter Beckman Coulter Hello, I own a Beckman Coulter that is covered by recall Z-0354-2019 from Beckman Coulter. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
