Beckman Coulter recalls Sorting-Drive Professional software v4.2.1 due to potential barcode ID errors when printing consecutively numbered tube labels with manual barcode printing features.
Sorting-Drive software version 4.2 (released in October 2015) introduced a new option for iPAW and the Sorting-Drive Client that is used for manual printing of barcodes.Sorting Drive software version 4.2 was replaced by 4.2.1 (both versions contain the same option for manual barcode printing). When printing consecutively numbered tube labels using this optional Barcode Counter function, the system incorrectly converts numbers with consecutive multiple zeroes in the middle, potentially leading to wrong barcode IDs. The firm reports that this does not affect automated label creation or reprinting of individual labels and that no other system functions are affected.
Beckman Coulter is recalling Sorting-Drive Professional software version 4.2.1 because it can create incorrect barcode IDs when printing consecutively numbered tube labels. This issue only affects manual barcode printing and does not impact automated label creation or other system functions.
The software version 4.2.1 includes a manual barcode printing feature that incorrectly converts numbers with consecutive zeros in the middle. This can lead to wrong barcode IDs when printing consecutively numbered tube labels. The issue does not affect automated label creation or other system functions.
Laboratory users with Beckman Coulter Sorting-Drive Professional software version 4.2.1 are affected. Those handling lab samples requiring manual barcode printing may be at risk of mislabeled tubes.
Check if you have Beckman Coulter Sorting-Drive Professional software version 4.2.1 (released in October 2015) installed. The product includes the Sorting-Drive 4.2.1 User Kit (PN B95347) with the software DVD (PN B95346).
Verify your Sorting-Drive software version by checking the product documentation or software settings.
No, the recall states this issue does not affect automated label creation or reprinting of individual labels.
The official recall does not mention a fix or remedy; the software version is being recalled but no specific correction is provided.
The risk is limited to potential mislabeling of tubes when using the manual barcode printing feature, which does not cause serious injury or system failure.
We’ve drafted a message you can send Beckman Coulter to request your refund or repair — edit it as you like.
Subject: Recall Z-0359-2019 — Beckman Coulter Beckman Coulter Hello, I own a Beckman Coulter that is covered by recall Z-0359-2019 from Beckman Coulter. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
