Beckman Coulter recalls Sorting-Drive software v4.2.1 due to potential barcode ID errors when printing consecutive tube labels. This affects laboratory equipment used in specific settings.
Sorting-Drive software version 4.2 (released in October 2015) introduced a new option for iPAW and the Sorting-Drive Client that is used for manual printing of barcodes. Sorting Drive software version 4.2 was replaced by 4.2.1 (both versions contain the same option for manual barcode printing). When printing consecutively numbered tube labels using this optional Barcode Counter function, the system incorrectly converts numbers with consecutive multiple zeroes in the middle, potentially leading to wrong barcode IDs. The firm reports that this does not affect automated label creation or reprinting of individual labels and that no other system functions are affected.
Beckman Coulter is recalling Sorting-Drive software version 4.2.1 because it can print incorrect barcode IDs when labeling tubes with consecutive numbers containing multiple zeros. This error only happens during manual barcode printing and does not affect automated label creation or other system functions.
The software version 4.2.1 includes a feature for manual barcode printing that incorrectly converts numbers with consecutive multiple zeros. This can lead to wrong barcode IDs when printing tube labels in sequence, but does not affect automated label creation or other system functions.
Laboratory users with Beckman Coulter Sorting-Drive software version 4.2.1 installed on AutoMate 2500 Family systems. Those handling tube labeling in lab settings are most at risk.
Check if you have the Sorting-Drive Plus Kit with software version 4.2.1 (Part No. A89483) installed on AutoMate 2500 Family systems. This software version was released in October 2015 and replaced by 4.2.1.
Install the updated Sorting-Drive software version 4.2.1 to fix the barcode printing issue.
No, the recall only affects manual barcode printing of consecutive tube labels.
No, the hazard is limited to potential barcode ID errors and does not cause physical harm.
Check if you have the Sorting-Drive Plus Kit with software version 4.2.1 (Part No. A89483) installed on AutoMate 2500 Family systems.
We’ve drafted a message you can send Beckman Coulter to request your refund or repair — edit it as you like.
Subject: Recall Z-0358-2019 — Beckman Coulter Beckman Coulter Hello, I own a Beckman Coulter that is covered by recall Z-0358-2019 from Beckman Coulter. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
