Philips recalls DigitalDiagnost 4 Flex Stitching Patient Support models with serial numbers SN17000283 and others due to risk of footplate falling and injuring operator or patient during use.
The hook does not securely hold the footplate in the vertical position. Therefore, the footplate can fall or swing down and injury operator or patient.
Philips recalls specific models of DigitalDiagnost 4 Flex patient support devices because the hook may not securely hold the footplate, causing it to fall or swing and potentially injuring the operator or patient. Users should stop using these devices immediately to avoid injury.
The hook in the device does not hold the footplate securely in the vertical position. This can cause the footplate to fall or swing downward, potentially injuring the operator or patient during medical procedures.
Medical professionals using the DigitalDiagnost 4 Flex Stitching Patient Support devices with the listed serial numbers are most at risk. Patients using these devices may also be affected if the footplate falls.
Check the serial number on the device. Affected models include SN17000283, SN15000078, SN15000115, and other numbers listed in the recall notice.
Immediately stop using the DigitalDiagnost 4 Flex Stitching Patient Support device with the listed serial numbers to prevent potential injury.
The affected models are DigitalDiagnost 4 Flex Stitching Patient Support with serial numbers SN17000283, SN15000078, SN15000115, SN17000326, SN15000114, SN17000171, SN17000058, SN17000190, SN15000016, SN15000316, SN17000027, SN14000047, SN17000024, SN15000015, SN17000342, and SN14000108.
The hook does not securely hold the footplate in the vertical position, which can cause it to fall or swing downward and potentially injure the operator or patient.
Stop using the device immediately and contact Philips Medical Systems for further instructions.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-2850-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-2850-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
