Philips recalls DigitalDiagnost 4.1 High Performance (Stitching Patient Support) 712031 with serial numbers listed. The footplate may fall or swing down, risking injury to operator or patient. Affected units must be checked and addressed.
The hook does not securely hold the footplate in the vertical position. Therefore, the footplate can fall or swing down and injury operator or patient.
Philips is recalling specific models of their DigitalDiagnost 4.1 High Performance patient support systems because the footplate can become unstable and fall or swing, potentially injuring the operator or patient. This recall affects medical professionals using these devices during procedures.
The hook that holds the footplate in place does not secure it properly. This can cause the footplate to fall or swing downward, which may injure the operator or patient during medical procedures.
Medical professionals using the DigitalDiagnost 4.1 High Performance (Stitching Patient Support) 712031 models with the listed serial numbers are most at risk. Patients and operators during procedures could be injured if the footplate falls.
Check if your DigitalDiagnost 4.1 High Performance (Stitching Patient Support) 712031 has one of the listed serial numbers. The product was sold with specific serial numbers provided in the recall notice.
Identify if your unit has one of the listed serial numbers from the recall notice.
The hook does not securely hold the footplate in the vertical position, which can cause it to fall or swing down and injure the operator or patient.
Check if your unit has one of the listed serial numbers. If it does, contact Philips Medical Systems for further instructions.
The recall record does not specify a remedy or fix for this issue.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-2855-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-2855-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.