Philips recalls DigitalDiagnost 4 High Performance (Stitching Patient Support) 712027 with serial numbers listed. The footplate may fall or swing down, risking injury to operator or patient.
The hook does not securely hold the footplate in the vertical position. Therefore, the footplate can fall or swing down and injury operator or patient.
Philips is recalling specific models of the DigitalDiagnost 4 High Performance surgical device due to a risk that the footplate could fall or swing down, potentially injuring the operator or patient. This is a serious safety issue that requires immediate attention.
The hook that holds the footplate in place does not secure it vertically. If the hook fails, the footplate can fall or swing downward, which could cause injury to the person operating the device or the patient being treated.
Surgical staff and patients using the recalled DigitalDiagnost 4 High Performance models with the listed serial numbers. Operators are at highest risk due to direct contact with the moving footplate.
Check if your DigitalDiagnost 4 High Performance (Stitching Patient Support) 712027 has one of the listed serial numbers. The product was sold by Philips Medical Systems Gmbh, DMC.
Immediately stop using the recalled DigitalDiagnost 4 High Performance device if it has one of the listed serial numbers.
The DigitalDiagnost 4 High Performance (Stitching Patient Support) 712027 with specific serial numbers listed in the recall notice.
Check the serial number on your device against the list of affected serial numbers provided in the recall notice.
Immediately stop using it and contact Philips Medical Systems for further instructions.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-2851-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-2851-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.