Philips recalls DigitalDiagnost Single Detector (Stitching Patient Support) 712020 due to footplate instability. This could cause injury to operator or patient if the footplate falls or swings down.
The hook does not securely hold the footplate in the vertical position. Therefore, the footplate can fall or swing down and injury operator or patient.
Philips is recalling its DigitalDiagnost Single Detector (Stitching Patient Support) model 712020 because the footplate may not stay securely in place. If it falls or swings down, it could injure the operator or patient.
The hook that holds the footplate in the vertical position does not secure it properly. This can cause the footplate to fall or swing downward, potentially injuring the operator or patient.
Healthcare professionals using this device for medical procedures and patients receiving treatment with it are most at risk. The specific model numbers and serials listed in the recall indicate the affected units.
Check for the model number 712020 on the device. Affected units have specific serial numbers listed in the recall notice, including combinations like SN08000023.
Verify if your device has the model number 712020 and one of the listed serial numbers.
The recalled device is the DigitalDiagnost Single Detector (Stitching Patient Support) model 712020.
Check for the model number 712020 and one of the specific serial numbers listed in the recall notice.
The recall does not specify a remedy, so contact Philips Medical Systems for further instructions.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-2863-2018 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-2863-2018 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
