Hitachi recalls Scenaria CT systems after reports of table failing to stop during patient positioning, risking injury or equipment damage. Affected units may need safety updates.
The firm received a complaint where, during patient positioning, the technologist was adjusting the patient table height and the table failed to stop when the control was released and contacted the CT gantry. The problem could not be duplicated at the site, so to avoid further issues while a root cause investigation was pursued, Hitachi choose to add an optional touch sensor to the gantry to add a redundant level of protection. It is conceivable that a patient s extremity may be caught between the tabletop and the gantry surface during uncontrolled motion or that the table contact of the gantry might cause internal damage to the unit.
Hitachi is recalling its Scenaria CT imaging systems because the patient table can fail to stop when adjusted, potentially causing injury to patients or damage to the machine. This issue occurs during patient positioning when the technologist adjusts the table height.
The patient table may not stop when the control is released during height adjustments, potentially causing the table to contact the CT gantry. This could trap a patient's limb or damage the machine internally.
Healthcare facilities using the Scenaria CT system for medical imaging are most at risk. Patients and staff during table adjustments could be affected.
The affected Scenaria CT systems have the model number S7004. This recall applies to units sold for medical imaging use.
Contact Hitachi Medical Systems America Inc to see if your unit has been issued a safety update.
Hitachi received a complaint that the patient table failed to stop during height adjustments, which could cause injury or damage to the CT system.
Yes, Hitachi added an optional touch sensor to the gantry for extra protection, but the recall is ongoing until the root cause is resolved.
The affected units have the model number S7004 and are used for medical imaging.
We’ve drafted a message you can send Hitachi to request your refund or repair — edit it as you like.
Subject: Recall Z-2839-2018 — Hitachi Hitachi Hello, I own a Hitachi that is covered by recall Z-2839-2018 from Hitachi. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.