Philips recalls INTEGRIS Allura 9 (biplane) systems with Monitor Ceiling Suspension that may detach, causing monitor falls and injury risk. Affected units sold 2003-2011.
There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander.
Philips is recalling INTEGRIS Allura 9 (biplane) medical imaging systems that have a ceiling-mounted monitor which could detach and fall, potentially injuring patients or users. This recall affects systems with the FlexVision Monitor Ceiling Suspension sold between 2003 and May 2011.
The ceiling-mounted monitor suspension could detach from its mounting shaft, causing the monitor to fall to the ground. If the monitor falls, it may injure patients, medical staff, or bystanders due to impact or collision.
Medical facilities using INTEGRIS Allura 9 systems with the FlexVision Monitor Ceiling Suspension from 2003 to May 2011 are affected. Patients and staff at these facilities face the highest risk of injury if the monitor falls.
Check if your INTEGRIS Allura 9 (biplane) system has the FlexVision Monitor Ceiling Suspension. Affected units were sold between 2003 and May 2011 for vascular, cardiovascular, and neurovascular imaging applications.
Inspect if your system has the FlexVision Monitor Ceiling Suspension that could detach.
Reach out to Philips for guidance on next steps for affected systems.
The recalled product is the INTEGRIS Allura 9 (biplane) system with System Code 722021 and FlexVision Monitor Ceiling Suspension.
The affected systems were sold from 2003 to May 2011.
Check if your INTEGRIS Allura 9 system has the FlexVision Monitor Ceiling Suspension and was purchased between 2003 and May 2011.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-3214-2018 — Philips Philips Hello, I own a Philips that is covered by recall Z-3214-2018 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
