Philips recalls INTEGRIS CV systems with ceiling monitor suspension from 2003-2011 due to risk of monitor detachment and injury to patients or users.
There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander.
Philips is recalling INTEGRIS CV medical imaging systems produced between 2003 and May 2011. The ceiling-mounted monitor suspension could detach and fall, potentially injuring patients, users, or bystanders.
The monitor ceiling suspension could detach from its mounting mechanism, causing the large screen to fall to the ground. This poses a risk of injury to anyone in the vicinity, including patients and medical staff.
Medical facilities using INTEGRIS CV systems with the FlexVision Monitor Ceiling Suspension from 2003 to May 2011 are affected. Patients and staff at these facilities are at risk of injury if the monitor falls.
Check if your INTEGRIS CV system has a FlexVision Monitor Ceiling Suspension installed. The product was sold between 2003 and May 2011.
Verify if your system has the FlexVision Monitor Ceiling Suspension installed.
Reach out to Philips for guidance on next steps for your specific system.
Yes, if your INTEGRIS CV system with FlexVision Monitor Ceiling Suspension was purchased between 2003 and May 2011.
Check if your system has the FlexVision Monitor Ceiling Suspension installed and was purchased between 2003 and May 2011.
Contact Philips for guidance on next steps for your specific system.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-3215-2018 — Philips Philips Hello, I own a Philips that is covered by recall Z-3215-2018 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.