Philips recalls INTEGRIS SUITE systems with Monitor Ceiling Suspension that may detach, causing monitor falls and injury risks. Affected units sold 2003-2011.
There is a potential for the Monitor Ceiling Suspension, which holds a large screen monitor, may detach from the actuator rotor shaft causing the monitor to fall from the ground. When a Monitor Ceiling Suspension detaches from the actuator rotor shaft and the monitor falls, there is a risk of injury for the patient, user and bystander.
Philips is recalling INTEGRIS SUITE medical imaging systems that have a ceiling-mounted monitor which could detach and fall, potentially injuring patients or people nearby. This recall affects systems purchased between 2003 and May 2011.
The ceiling suspension that holds the monitor may detach from its mounting shaft. If it falls, the monitor could hit people nearby, causing injuries to patients, users, or bystanders.
Healthcare facilities using INTEGRIS SUITE systems with the Monitor Ceiling Suspension from 2003 to May 2011 are most at risk. Patients and staff near the monitor could be injured if it falls.
Check if your INTEGRIS SUITE system has a Monitor Ceiling Suspension installed. Affected units were sold between 2003 and May 2011.
Verify if your system has the Monitor Ceiling Suspension installed.
No, this recall applies only to medical facilities using the INTEGRIS SUITE systems.
The affected units were sold between 2003 and May 2011.
Check if your INTEGRIS SUITE system has a Monitor Ceiling Suspension installed, as units sold between 2003 and May 2011 are affected.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-3218-2018 — Philips Philips Hello, I own a Philips that is covered by recall Z-3218-2018 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.