Permobil powered wheelchairs with model numbers M300 PS, C300 PS, C350 PS, C500 PS, and C400 PS have a potential back support failure that could lead to falls. Affected units include specific serial numbers listed in the recall. Consumers should check their device against the provided serial numbers and take action if applicable.
This correction decision has been made because of a potential failure of one or both backrest bars providing back support. If one or both back support telescoping bars fail the user could fall back leading to a potential injury.
Permobil powered wheelchairs with model numbers M300 PS, C300 PS, C350 PS, C500 PS, and C400 PS may have back support telescoping bars that can fail, potentially causing users to fall back and leading to injury. Affected units include specific serial numbers listed in the recall.
The back support telescoping bars in these wheelchairs can fail, which may cause the user to fall back. This could lead to injury if the failure occurs during normal use.
People who own or use Permobil powered wheelchairs with the listed model numbers and affected serial numbers are at risk. Users with these specific models and serial numbers should be cautious as the back support bars could fail.
Check if your wheelchair has model numbers M300 PS, C300 PS, C350 PS, C500 PS, or C400 PS. Affected units have specific serial numbers listed in the recall notice.
Compare your wheelchair's serial number to the list of affected serial numbers provided in the recall notice.
Permobil powered wheelchairs with model numbers M300 PS, C300 PS, C350 PS, C500 PS, and C400 PS are affected.
Check your wheelchair's serial number against the list of affected serial numbers provided in the recall notice.
Check your wheelchair's serial number against the list of affected serial numbers provided in the recall notice. If affected, take action as described in the recall notice.
We’ve drafted a message you can send Permobil to request your refund or repair — edit it as you like.
Subject: Recall Z-3178-2018 — Permobil Permobil Hello, I own a Permobil that is covered by recall Z-3178-2018 from Permobil. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
