Sunrise Medical recalls Q700M powered wheelchairs due to programming errors that could cause motor parameters to exceed safe limits. Affected units have specific serial numbers and part numbers.
Due to programming errors in the Controller, an increase in the set motor parameters can be made by the end user beyond tested safe limits.
Sunrise Medical is recalling Q700M powered wheelchairs because programming errors in the controller could allow users to increase motor settings beyond safe limits. This could potentially cause the wheelchair to malfunction or become unsafe during use.
The controller's programming errors allow end users to increase motor parameters beyond tested safe limits. This could cause the wheelchair to behave unpredictably or malfunction, potentially leading to loss of control or injury.
Users of Sunrise Medical Q700M powered wheelchairs with specific serial numbers and part numbers are affected. People who use these wheelchairs for mobility are most at risk if they attempt to adjust motor settings beyond safe limits.
Check for the serial number Q7MP-083941 on the wheelchair or the part number 250ER10 on the Power Module RNET 120A Expandable. Affected units also have the UDI code (01)05022408059799.
Look for the controller label D50903.15 CR19100531 on the wheelchair's controller unit.
Confirm the wheelchair has the serial number Q7MP-083941 to determine if it is affected.
The recalled model is the Sunrise Medical Q700M powered wheelchair.
Check for the serial number Q7MP-083941 or the Power Module RNET 120A Expandable part number 250ER10 on your wheelchair.
The recall record does not mention a remedy or fix for this issue.
We’ve drafted a message you can send Sunrise Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-1947-2020 — Sunrise Medical Sunrise Medical Hello, I own a Sunrise Medical that is covered by recall Z-1947-2020 from Sunrise Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.