Max Mobility recalls SpeedControl Dials (MX2-3DCMC) for potential loss of control with SmartDrive MX2+ wheelchairs, affecting units sold April 25, 2022 - July 8, 2025.
Due to a faulty electrical connection between the speed control Dial and the wheelchair motor, their is a potential for lost of control of the device potentially resulting in minor or major injuries.
Max Mobility is recalling SpeedControl Dials for SmartDrive MX2+ wheelchairs due to a faulty electrical connection that could cause loss of control, potentially leading to minor or major injuries.
The SpeedControl Dial has a faulty electrical connection to the wheelchair motor. This can cause the device to lose control, which might result in minor or major injuries if the wheelchair is not properly managed.
People who own or use SmartDrive MX2+ wheelchairs with the recalled SpeedControl Dial (MX2-3DCMC) are affected. Those who have the specific serial numbers sold between April 25, 2022 and July 8, 2025 are most at risk.
Check if your SpeedControl Dial has the model reference MX2-3DCMC. The device was sold with SmartDrive MX2+ wheelchairs between April 25, 2022 and July 8, 2025, as indicated by the serial numbers.
Look for the model reference MX2-3DCMC on the SpeedControl Dial.
Reach out to Max Mobility for assistance with the recall process.
No, this recall specifically affects SpeedControl Dials with model reference MX2-3DCMC sold between April 25, 2022 and July 8, 2025.
Check if your SpeedControl Dial has the model reference MX2-3DCMC and contact Max Mobility for assistance.
Yes, the faulty electrical connection could cause loss of control, potentially resulting in minor or major injuries.
We’ve drafted a message you can send Max Mobility to request your refund or repair — edit it as you like.
Subject: Recall Z-2540-2025 — Max Mobility Max Mobility Hello, I own a Max Mobility that is covered by recall Z-2540-2025 from Max Mobility. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.