SANRAI recalls Sunset Compressor Nebulizer Model NEB100 for potential overheating when used in 220V countries like South Africa, where it's designed for 120V systems.
The product was designed for 120V usage and is being used in South Africa with 220V. There is a potential for the device to overheat and the mouthpiece can pop off.
SANRAI is recalling its Sunset Compressor Nebulizer Model NEB100 because it's designed for 120V power but may be used in South Africa with 220V electricity. This could cause overheating and the mouthpiece to pop off, risking injury.
The nebulizer is designed for 120V electrical systems but may be used with 220V power in South Africa. This mismatch can cause the device to overheat, potentially leading to the mouthpiece popping off and causing injury.
Users in South Africa who have the Sunset Compressor Nebulizer Model NEB100, which is designed for 120V power, are most at risk. This device is used for home medical respiratory therapy.
Check for the model number NEB100 on the device. The product was sold in South Africa with 220V power systems, but it's designed for 120V use.
Ensure the device is used with 120V power, not 220V, to prevent overheating.
The Sunset Compressor Nebulizer Model NEB100 is designed for 120V power but may be used in South Africa with 220V electricity, causing overheating and potential mouthpiece dislodgement.
The official recall does not mention a fix; users must ensure they are using the device with 120V power to avoid risks.
Look for the model number NEB100 on the device. The product was sold in South Africa with 220V power systems, but it's designed for 120V use.
We’ve drafted a message you can send SANRAI to request your refund or repair — edit it as you like.
Subject: Recall Z-1058-2019 — SANRAI SANRAI Hello, I own a SANRAI that is covered by recall Z-1058-2019 from SANRAI. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.