Foundation Medicine recalls Hamilton Microlab STAR Liquid Handler Protocol Configuration Tool v2.0.0 due to software issues causing spontaneous closures. Affected units include specific equipment IDs for F1CDx and F1LCDx testing.
Software issue that can cause an increase in spontaneous software closures.
Foundation Medicine is recalling the Hamilton Microlab STAR Liquid Handler's Protocol Configuration Tool (PCT) v2.0.0 software version because it can cause the software to close unexpectedly during use. This could disrupt laboratory testing procedures for specific diagnostic applications.
The software issue causes the Protocol Configuration Tool (PCT) v2.0.0 to close unexpectedly during operation. This could lead to interruptions in laboratory testing processes but does not pose a direct physical hazard to users.
Laboratory users who conduct F1CDx and F1LCDx tests with the Hamilton Microlab STAR Liquid Handler may be affected. Those using the specific equipment IDs listed in the recall are most at risk.
Check if your Hamilton Microlab STAR Liquid Handler has the Protocol Configuration Tool (PCT) v2.0.0 software version. Affected units include specific equipment IDs listed in the recall notice for F1CDx and F1LCDx testing.
Contact Foundation Medicine to update to a newer version of the Protocol Configuration Tool (PCT) software.
This recall affects specific Hamilton Microlab STAR Liquid Handler units with the Protocol Configuration Tool (PCT) v2.0.0 software version used for F1CDx and F1LCDx testing. Check your equipment ID against the list provided in the recall.
Check if your Hamilton Microlab STAR Liquid Handler has the Protocol Configuration Tool (PCT) v2.0.0 software version. Affected units are identified by specific equipment IDs listed in the recall notice.
Contact Foundation Medicine to update to a newer version of the Protocol Configuration Tool (PCT) software. No immediate action is required beyond this update.
We’ve drafted a message you can send Foundation Medicine to request your refund or repair — edit it as you like.
Subject: Recall Z-2951-2026 — Foundation Medicine Foundation Medicine Hello, I own a Foundation Medicine that is covered by recall Z-2951-2026 from Foundation Medicine. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
