Philips Medical Systems recalls Brilliance 64 CT scanners (Model 728231) due to potential fiberglass resin separation causing gantry front cover and support failure. Affected units have specific serial numbers listed in the recall notice.
There is a potential for separation of fiberglass resin which may cause the gantry front cover and the metal support on the cover to fail/fall
Philips Medical Systems is recalling Brilliance 64 CT scanners (Model 728231) because fiberglass resin inside the machine could separate, potentially causing the gantry front cover and metal support to fail or fall. This could create a hazard during normal operation.
The fiberglass resin inside the scanner may separate over time, causing the gantry front cover and its metal support structure to fail or fall. This could happen during normal operation when the scanner is being used, potentially creating a hazard for patients and staff.
Medical facilities that own or use Brilliance 64 CT scanners with the specific serial numbers listed in the recall notice are most at risk. Patients and staff using these scanners could be affected if the gantry cover fails during operation.
Check if your Brilliance 64 CT scanner has the model number 728231 and the specific serial numbers listed in the recall notice (which include hundreds of numbers from 335 to 9999).
Verify if your scanner has the model number 728231 and one of the specific serial numbers listed in the recall notice.
Philips Medical Systems recalls Brilliance 64 CT scanners (Model 728231) because fiberglass resin inside the machine may separate, potentially causing the gantry front cover and metal support to fail or fall during normal operation.
Check if your scanner has the model number 728231 and one of the specific serial numbers listed in the recall notice. If it does, contact Philips Medical Systems for further instructions.
The recall states there is a potential for the gantry front cover and metal support to fail or fall, which could create a hazard during normal operation. However, the recall does not specify that injuries have occurred.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-0543-2019 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-0543-2019 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
