Philips Medical recalls certain Brilliance 16 Slice CT scanners due to potential fiberglass resin separation causing gantry cover failure. Affected models include specific serial numbers listed in the recall notice.
There is a potential for separation of fiberglass resin which may cause the gantry front cover and the metal support on the cover to fail/fall
Philips Medical is recalling specific models of Brilliance 16 Slice CT scanners because fiberglass resin inside the machine could separate, potentially causing the gantry cover to fail or fall. This poses a risk of injury if the cover collapses during operation.
The fiberglass resin inside the scanner may separate over time, leading to the gantry front cover and its metal support failing. If this happens during operation, the cover could fall, potentially causing injury to patients or staff.
Healthcare facilities using the recalled Brilliance 16 Slice CT scanners (Model 728240) are most at risk. Patients and staff could be injured if the gantry cover fails during scans.
Check if your scanner has the model number 728240 and serial numbers listed in the recall notice (e.g., 3004, 3046, 3100, etc.). The product is a CT scanner used for medical imaging.
Identify your scanner's serial number to confirm if it's in the list of affected units provided in the recall notice.
Reach out to Philips Medical Systems (Cleveland) Inc for guidance on next steps if your scanner is affected.
The recalled model is the Brilliance 16 Slice (Power) with model number 728240.
Check if your scanner has the model number 728240 and a serial number listed in the recall notice (e.g., 3004, 3046, 3100, etc.).
Contact Philips Medical Systems (Cleveland) Inc for guidance on next steps if your scanner is affected.
We’ve drafted a message you can send Philips Medical to request your refund or repair — edit it as you like.
Subject: Recall Z-0545-2019 — Philips Medical Philips Medical Hello, I own a Philips Medical that is covered by recall Z-0545-2019 from Philips Medical. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
