Philips Medical Systems recalls specific Brilliance 10 Slice CT scanners where fiberglass resin separation could cause gantry cover failure, potentially leading to equipment malfunction.
There is a potential for separation of fiberglass resin which may cause the gantry front cover and the metal support on the cover to fail/fall
Philips is recalling certain Brilliance 10 Slice CT scanners due to a risk that fiberglass resin separation might cause the gantry cover and metal support to fail. This could lead to equipment malfunction or injury if the cover falls during use.
The fiberglass resin in the scanner's gantry cover may separate over time, causing the cover and its metal support to fail or fall. This could lead to equipment malfunction or injury if the cover falls during a scan.
Healthcare facilities using the recalled Brilliance 10 Slice CT scanners (model 728251) are most at risk. Patients and staff could be affected if the gantry cover fails during scans.
Check for the model number 728251 on the scanner. The system serial numbers listed in the recall include a range of numbers starting with 2598 through 4067 and specific combinations like 4008/6086 and 4039/7128.
Identify the model number on your scanner; the recalled units have model 728251.
Reach out to Philips Medical Systems for guidance on next steps if you have the recalled model.
The recalled model is 728251.
Check for the model number 728251 and verify the system serial numbers listed in the recall, which include a range of numbers starting with 2598 through 4067 and specific combinations like 4008/6086 and 4039/7128.
Contact Philips Medical Systems for guidance on next steps if you have the recalled model.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-0547-2019 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-0547-2019 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.