Philips Medical Systems recalls Brilliance 6 Slice (Air) CT scanners with serial numbers starting from 365 to 3701 for potential fiberglass resin separation causing gantry cover failure.
There is a potential for separation of fiberglass resin which may cause the gantry front cover and the metal support on the cover to fail/fall
Philips Medical Systems is recalling Brilliance 6 Slice (Air) CT scanners that may have fiberglass resin separation leading to the gantry front cover and metal support failing. This could cause the scanner to collapse during use, posing a risk of injury to patients or staff.
The scanners may experience separation of fiberglass resin, which can cause the gantry front cover and its metal support to fail or fall. This could happen during normal operation and might lead to injury to patients or medical staff.
Healthcare facilities using Philips Brilliance 6 Slice (Air) CT scanners with serial numbers from 365 to 3701 are most at risk. Patients and medical staff operating these scanners could face injury if the gantry cover fails.
Check your scanner's system serial number, which appears on the device label. The affected models have serial numbers starting from 365 to 3701. The product is a computed tomography X-ray system used for medical imaging.
Look for the system serial number on the scanner label to confirm if it's in the affected range (365 to 3701).
The recalled model is Philips Brilliance 6 Slice (Air) CT scanners with system serial numbers from 365 to 3701.
Check your scanner's system serial number on the label; if it starts with 365 to 3701, it's affected.
The recall does not specify a remedy, so contact Philips Medical Systems for further instructions.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-0548-2019 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-0548-2019 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.