Philips recalls Ingenia Elition S and X models with software R5.5.0 due to potential table movement restart during manual button presses. Affected units have specific serial numbers listed.
During automatic tabletop movement, pressing and holding the Stop Table button may lead to an unexpected restart of the table movement.
Philips is recalling Ingenia Elition S and X MRI machines with software version R5.5.0. The issue could cause the table to restart unexpectedly when the Stop Table button is pressed and held, potentially leading to patient movement or discomfort.
Pressing and holding the Stop Table button during automatic table movement may cause the table to restart unexpectedly. This could lead to patient movement or discomfort, though serious injury is not typically expected.
Patients and staff using Philips Ingenia Elition S or X MRI machines with software version R5.5.0 are affected. Those who operate the machines daily face the highest risk of unexpected table movement.
Check if your MRI machine has the serial numbers listed in the recall notice (e.g., 45027, 45011, 45010). The software version is R5.5.0 for affected models.
Verify your MRI machine's software version is R5.5.0 by checking the device settings or documentation.
Reach out to Philips Medical Systems for guidance on whether your unit is affected and next steps.
The recall addresses a potential for unexpected table movement restart during manual button presses, which could cause patient discomfort but not typically serious injury.
Check if your Ingenia Elition S or X has software version R5.5.0 and one of the listed serial numbers (e.g., 45027, 45011).
No immediate stop is required, but you should check the software version and contact Philips if you suspect your unit is affected.
We’ve drafted a message you can send Philips Medical Systems to request your refund or repair — edit it as you like.
Subject: Recall Z-0694-2019 — Philips Medical Systems Philips Medical Systems Hello, I own a Philips Medical Systems that is covered by recall Z-0694-2019 from Philips Medical Systems. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
