Philips recalls SureSigns VS3 NBP SpO2 monitors with product number 863071 due to software error that prevents accurate pulse rate monitoring above 240 bpm. Affected units include specific serial numbers.
System software inhibits the monitor and as a result does not measure, display and alarm for pulse rates above 240 beats per minute.
Philips is recalling SureSigns VS3 NBP SpO2 monitors that have a software issue preventing accurate pulse rate readings above 240 beats per minute. This could lead to missed critical health information during patient monitoring.
The monitor's software incorrectly blocks pulse rate readings above 240 beats per minute. This means the device won't display or alarm for potentially dangerous high heart rates, which could miss critical health events.
Patients using these monitors for medical monitoring are affected. Healthcare providers using the device for clinical purposes are most at risk.
Check for product number 863071 on the device. Serial numbers start with (01)00884838028890(21) or (01)00884838087075(21) followed by additional digits.
Look for serial numbers starting with (01)00884838028890(21) or (01)00884838087075(21) followed by additional digits.
The software inhibits the monitor from measuring, displaying, and alarming for pulse rates above 240 beats per minute.
Check for product number 863071 and serial numbers starting with (01)00884838028890(21) or (01)00884838087075(21) followed by additional digits.
The recall record does not specify a remedy, so contact Philips for further instructions.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1319-2019 — Philips Philips Hello, I own a Philips that is covered by recall Z-1319-2019 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
