Philips recalls SureSigns VS4 NBP SpO2 monitors with product number 863: software prevents accurate pulse rate readings above 240 bpm. Affected units may not alert to critical heart rates.
System software inhibits the monitor and as a result does not measure, display and alarm for pulse rates above 240 beats per minute.
Philips is recalling SureSigns VS4 NBP SpO2 monitors that have software preventing accurate pulse rate readings above 240 beats per minute. This could lead to missed critical heart rate alerts during medical monitoring.
The monitor's software blocks pulse rate readings above 240 beats per minute. This means it won't display or alarm for potentially dangerous heart rates, which could lead to missed critical health events.
Patients using these monitors for medical monitoring are affected. Those with heart rates above 240 bpm may be at risk of missing critical alerts.
Check for product number 863283 on the monitor. Serial numbers start with (01)00884838028890(21) or (01)00884838087075(21) followed by a serial number.
Ensure the monitor is not displaying or alarming for pulse rates above 240 beats per minute.
The software inhibits the monitor from measuring, displaying, and alarming for pulse rates above 240 beats per minute, which could lead to missed critical heart rate alerts.
The recall does not specify a remedy, so contact Philips directly for guidance.
Check for product number 863283 and serial numbers starting with (01)00884838028890(21) or (01)00884838087075(21) followed by a serial number.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1323-2019 — Philips Philips Hello, I own a Philips that is covered by recall Z-1323-2019 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
