Philips recalls SureSigns VS3 NBP SpO2 Temp monitors with product number 863073 due to software preventing accurate pulse rate readings above 240 bpm. Affected units may not display or alarm for high pulse rates.
System software inhibits the monitor and as a result does not measure, display and alarm for pulse rates above 240 beats per minute.
Philips is recalling SureSigns VS3 NBP, SpO2, and Temp monitors with product number 863073 because their software stops measuring pulse rates above 240 beats per minute. This could lead to missing critical health information during high-risk situations.
The system software prevents the monitor from measuring, displaying, or alarming for pulse rates above 240 beats per minute. This means it may not detect dangerous heart conditions that require immediate attention.
Patients using these monitors for medical monitoring are most at risk, particularly those with heart conditions that could cause rapid pulse rates.
Check for product number 863073 on the monitor. Serial numbers start with (01)00884838028890(21) or (01)00884838087075(21) followed by additional digits.
Ensure the monitor is configured to display pulse rates up to 240 beats per minute for accurate readings.
No, only specific units with product number 863073 and the listed serial numbers are affected.
The recall does not provide a remedy, so check with Philips directly for guidance on safe use.
Yes, but users must manually verify pulse rates above 240 bpm to avoid missing critical health information.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1321-2019 — Philips Philips Hello, I own a Philips that is covered by recall Z-1321-2019 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
