Philips recalls Patient Information Center iX software with regional comma decimal setting causing infusion pump data to be recorded 100 times faster than actual rates. Affected units may have inaccurate medical records.
Infusion Pump Data Storage Accuracy-Data from the BBraun Space LAN or Arcomed UniqueDoc infusion pumps transmitted via the HL7 output interface through the Patient Information Center iX using a LAN driver may be recorded in the patients chart or electronic medical record at exactly 100 times the actual bolus rate, infusion rate and total volume values
Philips is recalling Patient Information Center iX software versions that use a comma as the decimal separator. This causes infusion pump data to be recorded 100 times faster than actual rates, potentially leading to inaccurate medical records.
The software's regional setting uses a comma as the decimal separator instead of a period. This causes infusion pump data to be recorded 100 times faster than actual rates, potentially leading to inaccurate medical records.
Healthcare facilities using Philips Patient Information Center iX software with regional settings using a comma for decimal separators. Medical staff and patients using these systems could be affected.
Check for Philips Patient Information Center iX software version B.01 (or later) with regional settings using a comma for decimal separators. This applies to units sold with the specific regional configuration.
Identify if your Patient Information Center iX software is version B.01 or later with a regional comma decimal setting.
The software's regional setting uses a comma as the decimal separator, causing infusion pump data to be recorded 100 times faster than actual rates.
Check if your Patient Information Center iX software is version B.01 or later with a regional comma decimal setting. If so, contact Philips for guidance.
The recall involves inaccurate medical data recording, but no specific injury mechanism is described in the record.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1771-2019 — Philips Philips Hello, I own a Philips that is covered by recall Z-1771-2019 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
