Philips recalls IntelliBridge System models with regional comma decimal setting causing infusion data to be recorded 100 times faster than actual rates. Affected units may have inaccurate patient records.
Infusion Pump Data Storage Accuracy-Data from the BBraun Space LAN or Arcomed UniqueDoc infusion pumps transmitted via the HL7 output interface through the Patient Information Center iX using a LAN driver may be recorded in the patients chart or electronic medical record at exactly 100 times the actual bolus rate, infusion rate and total volume values
Philips is recalling certain IntelliBridge System models that could record infusion data 100 times faster than actual rates. This could lead to incorrect patient records and potential treatment errors if not addressed.
The system's regional setting using a comma as the decimal separator causes infusion data to be recorded 100 times faster than actual rates. This could lead to inaccurate patient records and potential treatment errors if the data is used for clinical decisions.
Healthcare facilities using Philips IntelliBridge System C.01 (or later) with a regional setting using a comma for decimal separator. Trained healthcare professionals who manage patient records with this system are most at risk.
Check if your IntelliBridge System is version C.01 (or later) with a regional setting that uses a comma for the decimal separator. This setting may be found in the system's configuration settings.
Verify your IntelliBridge System version is C.01 or later and check for the regional comma decimal setting.
The recall is happening because the system's regional setting using a comma as the decimal separator causes infusion data to be recorded 100 times faster than actual rates, potentially leading to inaccurate patient records.
This could lead to inaccurate patient records and potential treatment errors if the recorded data is used for clinical decisions.
The official recall record does not specify a fix or remedy for this issue.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1772-2019 — Philips Philips Hello, I own a Philips that is covered by recall Z-1772-2019 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.