Inpeco recalls Accelerator a3600 systems with Sysmex XN-9000/XN-9100 Interface Modules that may mis-associate sample IDs, causing incorrect or delayed lab results. Affected units have specific serial numbers.
Firmware of the Sysmex XN-9000/XN-9100 Interface Module (IM) and of the Track to Rack Module has the potential to mis-associate sample IDs leading to incorrect results or delayed results
Inpeco is recalling Accelerator a3600 systems with certain Sysmex XN-9000/XN-9100 Interface Modules that could mis-associate sample IDs, leading to incorrect or delayed lab results. This affects laboratory equipment used for critical electrolyte testing.
The firmware in the Interface Module and Track to Rack Module may mis-associate sample IDs, causing lab results to be incorrect or delayed. This could affect critical electrolyte tests like sodium, potassium, and chloride measurements.
Laboratories using the Accelerator a3600 system with specific serial numbers are affected. Medical professionals and lab staff who handle these systems are most at risk of incorrect test results.
Check if your Accelerator a3600 system has the Sysmex XN-9000/XN-9100 Interface Module with serial numbers starting with ACP.413, ACP.424, ACP.349, ACP.399, ACP.400, ACP.410, ACP.252, or ACP.290.
Verify if your system has serial numbers starting with ACP.413, ACP.424, ACP.349, ACP.399, ACP.400, ACP.410, ACP.252, or ACP.290.
The system may mis-associate sample IDs, leading to incorrect or delayed lab results, which could affect critical electrolyte tests.
Check if your Accelerator a3600 system has the Sysmex XN-9000/XN-9100 Interface Module with serial numbers starting with ACP.413, ACP.424, ACP.349, ACP.399, ACP.400, ACP.410, ACP.252, or ACP.290.
No, but you should check your serial numbers to see if your system is affected. The recall does not require immediate discontinuation.
We’ve drafted a message you can send Inpeco to request your refund or repair — edit it as you like.
Subject: Recall Z-2974-2020 — Inpeco Inpeco Hello, I own a Inpeco that is covered by recall Z-2974-2020 from Inpeco. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.