Philips recalls specific versions of 2D Perfusion software due to potential inaccurate medical imaging results. Affected units may need software updates or corrections to ensure accurate patient scans.
There are technical issues related to signal generation and processing, which can lead to inaccurate presentations.
Philips is recalling certain versions of its 2D Perfusion medical imaging software because technical issues can cause inaccurate presentations of medical images. This could lead to incorrect diagnoses or treatment decisions if the software is used without correction.
Technical issues in the software can cause inaccurate presentations of medical images. This means that scans might not show the correct details, potentially leading to incorrect medical decisions.
Healthcare providers using Philips 2D Perfusion software with specific model numbers or software license keys are affected. Medical staff using these versions for patient imaging may be at risk of inaccurate results.
Check if your software version is R1.0.x, R1.1.x, R1.2, or R1.2.1. Look for model numbers 722003 through 722228 or software license keys 459801071511 and 459800240601.
Identify your software version by checking the device settings or documentation.
Reach out to Philips for guidance on software updates or corrections to ensure accurate imaging results.
No, the recall does not require immediate discontinuation. Users can continue using the software but should contact Philips for updates.
Affected model numbers include 722003, 722006, 722008, 722010, 722012, 722013, 722020, 722023, 722026, 722027, 722028, 722029, 722035, 722038, 722039, 722058, 722059, 722064, 722067, 722068, 722078, 722079, 722223, 722224, 722225, 722226, 722227, and 722228.
Contact Philips directly for instructions on software updates or corrections to address the technical issues.
We’ve drafted a message you can send Philips to request your refund or repair — edit it as you like.
Subject: Recall Z-1417-2023 — Philips Philips Hello, I own a Philips that is covered by recall Z-1417-2023 from Philips. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
