GE Healthcare recalls Centricity PACS software versions 6.0 SP9 through 6.0 SP9.0.1.5 due to potential incorrect patient image displays from Enterprise Archive or VNA. Affected users should check software version and contact GE for updates.
There is the possibility of viewing studies directly from the Enterprise Archive or VNA with incorrect patient images because the updated series or study is not present in the archive.
GE Healthcare is recalling specific versions of Centricity PACS software that may display incorrect patient images when viewing studies from the Enterprise Archive or VNA. This could lead to misdiagnosis if healthcare providers rely on these images for patient care.
The software may not properly update the archive with new studies, causing older or incorrect images to be displayed. This could result in healthcare providers seeing the wrong patient images during diagnostic review, potentially leading to misdiagnosis.
Healthcare facilities using Centricity PACS software versions 6.0 SP9 through 6.0 SP9.0.1.5 are most affected. Medical professionals who review patient images with this software could be at risk of misdiagnosis.
Check if your Centricity PACS software version is 6.0 SP9, 6.0 SP9.0.1, or 6.0 SP9.0.1.5. The product was sold with UDI # 840682104807 and model # 2098268-001.
Verify your Centricity PACS software version to confirm if it is affected (6.0 SP9 through 6.0 SP9.0.1.5).
Reach out to GE Healthcare for guidance on updating the software to a corrected version.
Software versions 6.0 SP9, 6.0 SP9.0.1, and 6.0 SP9.0.1.5 are affected.
Check your software version in the Centricity PACS system; affected versions are 6.0 SP9 through 6.0 SP9.0.1.5.
Contact GE Healthcare for instructions on updating to a corrected software version.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1911-2019 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-1911-2019 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.