GE Healthcare recalls specific Centricity PACS-IW models due to potential mismatch of patient information when correcting records. Affected units include product IDs starting with 2041037-001 through 2052829-001.
GE HealthCare has become aware of an issue where information from two different patients can be mismatched when correcting patient or study information.
GE Healthcare is recalling specific versions of their Centricity PACS-IW medical imaging systems because correcting patient or study information can accidentally match information from two different patients. This could lead to errors in medical records that might affect patient care.
The system may incorrectly match information from two different patients when correcting patient or study details, which could lead to medical record errors. This is a data processing issue rather than a physical hazard.
Healthcare facilities that own or use the recalled Centricity PACS-IW systems, particularly those with the specific product IDs listed. Patients are not directly affected but could experience potential errors in their medical records if the system is used incorrectly.
Check if your Centricity PACS-IW system has one of the listed product IDs: 2041037-001, 2042988-001, 2049587-009, 2049587-011, 2049587-012, 2049587-015, or 2052829-001. The system may also have specific serial numbers or model numbers listed in the product ID numbers.
Verify your Centricity PACS-IW system's product ID against the list of affected units provided in the recall notice.
GE Healthcare has identified that correcting patient or study information in the Centricity PACS-IW system can sometimes mismatch information from two different patients, potentially leading to medical record errors.
Check if your system has one of the specific product IDs listed in the recall notice: 2041037-001, 2042988-001, 2049587-009, 2049587-011, 2049587-012, 2049587-015, or 2052829-001.
The recall notice does not specify a remedy, so affected users should contact GE Healthcare directly for guidance on potential fixes or updates.
We’ve drafted a message you can send GE Healthcare to request your refund or repair — edit it as you like.
Subject: Recall Z-1502-2023 — GE Healthcare GE Healthcare Hello, I own a GE Healthcare that is covered by recall Z-1502-2023 from GE Healthcare. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.