Siemens recalls specific model X-ray machines (7412807) due to power supply issues that can cause X-ray tube failure during procedures. Affected units may not produce X-rays safely.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling certain AXIOM Artis dFC X-ray machines with model number 7412807 because a power supply issue can cause the X-ray tube to fail during procedures. This means the machine may not produce X-rays as needed, potentially disrupting medical imaging.
The power supply in the generator control may fail sporadically when the voltage exceeds a specific threshold. This failure prevents the X-ray tube from receiving required voltage, making X-ray imaging impossible during procedures.
Healthcare facilities using the specific model number 7412807 X-ray machines are most at risk. Patients undergoing X-ray procedures with these machines could experience interrupted imaging.
Check for model number 7412807 on the machine. Serial numbers listed in the recall include many 10-digit numbers starting with 35300-35974. These units were sold between 2010 and 2015.
Identify the model number on the machine, which should be 7412807 for affected units.
Reach out to Siemens Medical Solutions USA, Inc for guidance on next steps for affected units.
The power supply in the generator control may fail sporadically at high voltage levels, causing the X-ray tube to stop working during procedures.
Look for model number 7412807 and serial numbers listed in the recall (e.g., 35301, 35451, 35553).
No, but healthcare facilities should contact Siemens for guidance as the issue may occur during procedures.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2020-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2020-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
