Siemens recalls specific AXIOM Artis BC X-ray machines (model 5904649) due to power supply issues that can prevent X-ray function during procedures.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling certain AXIOM Artis BC X-ray machines because a power supply problem may cause the X-ray tube to stop working during procedures. This could lead to incomplete imaging and potential delays in medical care.
The power supply in the generator control can fail sporadically above a specific voltage threshold. When this happens, the X-ray tube stops receiving required voltage, making X-ray imaging impossible during procedures.
Healthcare facilities using the specific model and serial numbers listed are most at risk. Patients undergoing X-ray procedures with these machines may experience interrupted imaging.
Check for the model number 5904649 on the machine. Affected units have serial numbers: 14101, 14111, 14108, 14099, 14094, or 14112.
Verify the model number is 5904649 and the serial number matches the listed numbers.
A tolerance issue in the power supply may cause generator failure during procedures, preventing X-ray function.
Check for model number 5904649 and serial numbers: 14101, 14111, 14108, 14099, 14094, or 14112.
The recall does not specify a remedy, so contact Siemens directly for guidance.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2015-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2015-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
Experiences, tips, and questions from readers. Every comment is reviewed before it appears.
No comments yet — be the first to share your experience.
The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.