Siemens recalls specific model X-ray machines due to power supply issues that can cause X-ray tube failure during procedures. Affected units have serial numbers listed in the recall notice.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling certain AXIOM Artis dFC X-ray machines because a power supply issue may cause the X-ray tube to stop working during procedures. This could lead to incomplete imaging and potential safety risks for patients and staff.
The power supply in the generator control may fail sporadically above a specific voltage threshold, causing the X-ray tube to not receive required voltage. This can prevent X-ray imaging during procedures, potentially leading to incomplete scans or safety issues.
Healthcare facilities using the specific model and serial numbers listed in the recall are affected. Medical staff and patients using these machines during procedures are at risk.
Check if your machine has the model number 7727717 and serial numbers listed in the recall notice (e.g., 40072, 40031, 40075, etc.). The recall applies to specific units sold in the U.S. with these identifiers.
Verify your machine's model number and serial numbers against the list provided in the recall notice.
The power supply in the generator control may fail sporadically above a specific voltage threshold, causing the X-ray tube to stop working during procedures.
Check your machine's model number and serial numbers against the list provided in the recall notice to see if it's affected.
The recall notice does not specify a remedy or fix for this issue.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2025-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2025-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
