Siemens recalls Artis zee ceiling X-ray machines with model 10094137 that may fail to produce X-rays during procedures due to a power supply tolerance issue. Affected units have specific serial numbers listed.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling Artis zee ceiling X-ray machines with model number 10094137 that may fail to produce X-rays during procedures. This happens because a power supply tolerance issue can cause generator failure at certain voltage levels.
The power supply in the generator control has a tolerance issue that can cause generator A100 failure when voltage exceeds a specific threshold. This prevents the X-ray tube from receiving required voltage, making X-ray imaging impossible during procedures.
Healthcare facilities using the Artis zee ceiling X-ray machine with model number 10094137 are affected. Medical staff and patients using this specific model during procedures are at risk of interrupted imaging.
Check if your Artis zee ceiling X-ray machine has model number 10094137 and one of the listed serial numbers. The recall includes specific units with serial numbers starting with 146 and ending with various numbers.
Verify your Artis zee ceiling X-ray machine has model number 10094137.
Compare your serial number against the list of affected serial numbers provided in the recall.
The power supply in the generator control has a tolerance issue that can cause generator A100 failure at certain voltage levels, preventing X-ray tube from receiving required voltage.
The X-ray tube will not be supplied with required voltage, making X-ray imaging impossible during procedures.
Check if your Artis zee ceiling X-ray machine has model number 10094137 and one of the specific serial numbers listed in the recall.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2029-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2029-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
