Siemens recalls Artis zee biplane X-ray machines with specific serial numbers due to power supply tolerance issues that can prevent X-ray function during procedures.
A tolerance issue in the power supply of the generator control above a specific value may cause generator A100 failure. As a result, the X-ray tube will not be supplied with the required voltage and X-ray will not be possible. The issue occurs sporadically; however, it may occur during an on-going procedure.
Siemens is recalling Artis zee biplane X-ray machines with specific serial numbers because a power supply tolerance issue may cause the X-ray tube to fail during procedures. This could prevent X-ray imaging from working when needed.
The power supply in the generator control has a tolerance issue that can cause generator A100 failure above a specific value. This may result in the X-ray tube not receiving required voltage, preventing X-ray imaging during procedures.
Medical facilities using the Artis zee biplane X-ray machine with the listed serial numbers are most at risk. Patients undergoing X-ray procedures may be affected if the machine fails during an ongoing procedure.
Check if your Artis zee biplane X-ray machine has a serial number listed in the provided range (e.g., 153131, 153229, etc.). The model number is 10094141.
Verify your Artis zee biplane X-ray machine's serial number against the list of affected numbers provided in the recall notice.
A tolerance issue in the power supply of the generator control may cause generator A100 failure, preventing the X-ray tube from receiving required voltage during procedures.
Check your serial number against the list of affected numbers provided in the recall notice. Siemens does not provide a remedy for this issue.
The recall states the issue may occur sporadically during procedures but does not mention injury risks. The hazard is limited to X-ray function failure.
We’ve drafted a message you can send Siemens to request your refund or repair — edit it as you like.
Subject: Recall Z-2031-2019 — Siemens Siemens Hello, I own a Siemens that is covered by recall Z-2031-2019 from Siemens. I’m writing to arrange the remedy described in the recall (a refund, repair, or replacement as applicable). Could you please tell me the next steps to resolve this? Thank you.
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The facts (hazard, remedy, dates, manufacturer) are pulled from the official FDA recall record. The plain-language summary and step-by-step checklist are written by GovInfoNow to make the official notice easier to act on — they don’t replace it.
